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Good food. Prices are moderate for chaats. The staff is accomodating.

Food is very bland for my taste. Many items from the menu were unfortunately unavailable.
We got many free items like soup and hummus n pita bread (but it still wasn't worth it)

Overall a very good experience. The food had awesome taste, very flavourful. There was a lot of rush tonight,it was almost full and waiting for bigger families.
The ambience is very vibrant and colorful. Something hatke, elegant yet subtle.
The staff definitely were hardworking and i personally felt they were either under staffed or the place was over crowded, yet in between the chaos i felt the servers did a pretty well job as i could find a table being difficult yet handled professionally with calmness and smile.
Such staff are boon to have. Chef knows what he/she is doing, great flavours.
Prices are moderate.
Recommending this place !!

This was the 1st time i had ordered from this place, it not just misdirected me with the dishes they also had an excuse for the same.

Service -
So it happened that i ordered a chicken thali and as i was ordering the cashier told me their management has changed so many things on their menu were not served, to which i was ok. Later i told him to give me 1 dry chicken n 1 gravy and i even asked what sweet was been served (before ordering) to which he said there is payasam(rice base sweet dish) i was happy to be getting payasam so i went ahead and ordered. Not only did i get 2 gravy dishes but i didn't get served the sweet with the original order. I had to go to the counter twice to remind for the sweet( 15minutes later i got my sweet which was pre cooked and in the hot vessels) and to my utter surprise it wasn't payasam but some dal based sweet.
Frankly, i didn't even complain there as i was already disappointed and tired by the horrible service.

Food -
The food was ok. Butter chicken was served which tasted good and chapati was good. Pickle was watery, the raita was water, rice was under cooked, dal was ok and another chicken dish was weird tasting. The so called payasam ( sweet dish) was not appetising at all.

Atmosphere -

It's basically inside the mall food court, i just felt disappointed by the food and service so to me the atmosphere was also mediocre.

Not recommending this place at all. I half heartedly took pictures of the place as well as the food, not worth the time and money for sure.

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Atmosphere - *
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Customer service - *

I felt the branch of almaya supermarket in reef mall to not be upto the mark. The staff is not friendly, once when i went to the food section the woman there didnot make the effort to even come forward to ask if i needed anything, she just sat there with a look on her face to see when I would leave, that was really disappointing.
The place is not maintained well, nor is the interior managed well. Things just seem to be haywire and i was aimlessly roaming around trying to buy some items.
Truly disappointed in the place. I try to avoid going to this branch as much as i can. My experience with the cashier on the upper level also was mediocre. They do not feel friendly, got a lot of negative vibes. Hence I avoid going there. Maybe it's just my observation/experience.

On the lower level the variety is not at par. I have hardly seen any attendant for help. I had gone there to buy some stationary for my kid but i didnot find what I was looking for as there was no variety even the prices of the items are more compare to other places.
The only thing I saw here was kimchi, which I have not seen in many places.

I do not recommend this branch of Almaya.