Shawarma Royale Etobicoke

The food here is amazing especially wraps and meal combos. This place has become one of my go to places whenever I want to have good food after a tiring day at work. I am impressed with their service as well, employees there are really helpful and friendly. I would highly recommend this place if you want to have best halal meal.

I am absolutely disgusted with the service at this restaurant. I had gone in and told the workers that I could not see (I had gone to an eye doctors appointment and had been dilated) I then asked for chicken and fries and asked what size it comes in and the lady said “only large”. I would not be able to eat a large so i asked for a chicken wrap and paid for the chicken wrap. I asked for an apple juice after already paying for the chicken wrap and then paid for the apple juice. Then I ask for my receipts and she asked “both?” and I said yes (because I didn’t know how much I paid for each item). She gave me the receipts and began to speak to her coworker in another language. i then tried taking a picture of the receipts (so that I could try zooming in on my phone) and while i was trying to do this, her colleague told me that I was overcharged and that they would provide me a refund for the extra charge on the apple juice. i felt appalled, asked for a full refund for the apple juice which they could not put back on my card and gave it to me in cash. i was speechless and just took my chicken wrap and left. I have never written a bad review but i was stunned she could take advantage of someone visually impaired. this behaviour is absolutely sickening to me i could not even eat the chicken wrap and ended up throwing it out. i will never support this business again.